> For the complete documentation index, see [llms.txt](https://docs.oreobot.icu/ken/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.oreobot.icu/ken/privacy-and-policy/policy.md).

# policy

## Request for refund

We don't have a policy In all cases refund if you have verified the top-up.

Unless there is an error during recharge that causes the recharge to go wrong and cost you money. But you didn't receive the product.

## Changes to system information and activities

We can change the data and activities of our systems without notifying users. But if it's really necessary We will definitely inform users.